Viva Lafrance Beauty, LLC. values our customers, their information, their privacy and their trust. 

This Policy explains how we collect, use and protect information collected through our website. Specifically, this Policy applies to Viva Lafrance Beauty use, processing, storage, and transfer of information associated with Viva's website (the “Site”). If there is something you do not understand about our privacy practices, please feel free to contact us at

Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” is data about an individual who can be identified from that data, or by combining it with other data. Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. The specific definition of Personal Information varies from one jurisdiction to another.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data.

Some of our customers are businesses, companies, institutions, or other entities rather than individuals. We do not consider Business Information, such as one’s position, employer’s name, title, work email, work phone number, work address, work fax, and other similar business information, to be Personal Information.

Information Collected Directly From You

When you report a problem with our Site or services, we will collect your name and email address along with a description of your problem so that we may address your problem. When you contact us at an email address on this Site via email, we will collect your email address and any information you include in your email to similarly address your concerns. We keep this information for a reasonable period of time in our legitimate interest in informing you about products or services of ours that may be of interest to you. 

We collect your email address and password when you create an account on our Site. We use this information to confirm your registration initially and to confirm your identity when you later log in to your account. We also use this information to respond to customer service requests, administer your account, improve the operation of our Site, conduct research and analysis of how our customers use our Site, and offer you products and services that may be of interest to you. We will keep this information for as long as you have an account with us. In addition, we may retain the same information from closed accounts to comply with national laws, prevent fraud, collect any moneys owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our terms or other contractual rights, and take other reasonable actions permitted or required by applicable law. 

We also collect your name, address, phone number, and email address. We use this information to process payment for our products and services and to update you on the status of your account and your reports. We may use your email address to send you information about products and services of ours that may be of interest to you. You can opt out of these communications by following the directions found in those communications or emailing us at For information we collect from you to complete a purchase, we retain that information for as long as necessary to process your payment and for an additional sixty (60) days afterwards.


We use technologies such as “cookies” so we can remember certain information about you, remember your preferences or recognize you when you return. They also help us compile aggregate data about Site traffic and Site interaction so that we can improve our Site and protect our Site from fraud.

A cookie is a text file that is stored on your computer. As text files, cookies cannot read information on your hard drive, run programs or deliver viruses to your computer.

Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all of our Site’s features.

During your browsing session, we use “session” cookies to store information and monitor Site function. These session cookies are installed during your browsing session and are deleted when the browsing session has ended. We use the following cookies when you visit our Site:

[time] minutes ago, from [location]
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
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